Q & A
【Shopping method】
iSticker provides convenient and fast shopping methods. You can use FB Login and LINE Login to join the membership to start shopping, bind your account, and track your order status.
【Shopping process】
Join Member→Membership Certification→Provide Membership→Re-Login→Get Member Price→Start Shopping→Fill in Information→Send Order
【Payment instructions】
Shipping to Taiwan only
1.Cash on delivery
Cash on delivery must add a freight forwarding fee of NT$100.
If you spend less than NT$5,000, you need to pay an additional shipping fee of $100.
If you spend over NT$5,000, you could enjoy free shipping fee.
2.ATM transfer
Bank code：009 Chang Hwa Commercial Bank
Bank account：98320108740000
If you spend less than NT$5,000, you need to pay an additional shipping fee of $100.
If you spend over NT$5,000, you could enjoy free shipping.
Shipping to overseas countries only
1.T/T remittance
If you spend less than US$5,000, you will need to pay a transfer fee of US$30.
If you spend over US$5,000, you can enjoy free of transfer fee.
2.PAYPAL
It is recommended to use T/T remittance if the amount is higher than US$700 or more.
The basic PAYPAL handling fee is 4.4% of the total order amount.
【Shipping methods】
Delivery service, each single order is only delivered to a specific address.
Delivery to Taiwan(main island)：Free shipping on a single order over NT$5,000.
Delivery to Taiwan's outlying islands and overseas countries：shipping fees are subject to additional quotation.
【Return and exchange Notice】
The goods displayed on this site are semi-finished products for business use.
If they are not the defects of the goods themselves, they will not be accepted for return or exchange.
Business models and business consumables (ribbons, stickers, inks, flash pads, dry cartridge, etc.), once used, unless the product itself or otherwise stated, it is difficult to accept the return or exchange.
To request a return or exchange, please confirm the completeness of the goods themselves, accessories, documents, gifts, invoices, and original packaging, And within three days after the delivery of the goods, please contact us to apply for return and exchange.
If the goods themselves, accessories, documents, gifts, invoices, and original packaging are incomplete, our company will decide whether to accept the return or exchange, or charge according to the completeness of the goods.
The freight generated by the buyer to return or exchange the goods, if it is during the warranty period, or caused by the defect of the product, the freight will be borne by the our company.
If the return or exchange is caused by other reasons, the cost of the return will be borne by the buyer. The shipping cost of sending out the returned goods will be paid by our company.
If it is not a product failure but other personal factors and wants to cancel the order and request a refund, our company will transfer the payment to the advance payment and deduct it at the next shipment.
iSticker provides convenient and fast shopping methods. You can use FB Login and LINE Login to join the membership to start shopping, bind your account, and track your order status.
【Shopping process】
Join Member→Membership Certification→Provide Membership→Re-Login→Get Member Price→Start Shopping→Fill in Information→Send Order
【Payment instructions】
Shipping to Taiwan only
1.Cash on delivery
Cash on delivery must add a freight forwarding fee of NT$100.
If you spend less than NT$5,000, you need to pay an additional shipping fee of $100.
If you spend over NT$5,000, you could enjoy free shipping fee.
2.ATM transfer
Bank code：009 Chang Hwa Commercial Bank
Bank account：98320108740000
If you spend less than NT$5,000, you need to pay an additional shipping fee of $100.
If you spend over NT$5,000, you could enjoy free shipping.
Shipping to overseas countries only
1.T/T remittance
If you spend less than US$5,000, you will need to pay a transfer fee of US$30.
If you spend over US$5,000, you can enjoy free of transfer fee.
2.PAYPAL
It is recommended to use T/T remittance if the amount is higher than US$700 or more.
The basic PAYPAL handling fee is 4.4% of the total order amount.
【Shipping methods】
Delivery service, each single order is only delivered to a specific address.
Delivery to Taiwan(main island)：Free shipping on a single order over NT$5,000.
Delivery to Taiwan's outlying islands and overseas countries：shipping fees are subject to additional quotation.
【Return and exchange Notice】
The goods displayed on this site are semi-finished products for business use.
If they are not the defects of the goods themselves, they will not be accepted for return or exchange.
Business models and business consumables (ribbons, stickers, inks, flash pads, dry cartridge, etc.), once used, unless the product itself or otherwise stated, it is difficult to accept the return or exchange.
To request a return or exchange, please confirm the completeness of the goods themselves, accessories, documents, gifts, invoices, and original packaging, And within three days after the delivery of the goods, please contact us to apply for return and exchange.
If the goods themselves, accessories, documents, gifts, invoices, and original packaging are incomplete, our company will decide whether to accept the return or exchange, or charge according to the completeness of the goods.
The freight generated by the buyer to return or exchange the goods, if it is during the warranty period, or caused by the defect of the product, the freight will be borne by the our company.
If the return or exchange is caused by other reasons, the cost of the return will be borne by the buyer. The shipping cost of sending out the returned goods will be paid by our company.
If it is not a product failure but other personal factors and wants to cancel the order and request a refund, our company will transfer the payment to the advance payment and deduct it at the next shipment.
